Privacy Policy | SchedQ
Read SchedQ's privacy policy to learn how we collect, use, and protect your personal information across our appointment scheduling and queue management platform.
Last updated: January 2026
1. Information We Collect
SchedQ collects information you provide directly, including:
- Account information (name, email, password)
- Business information (company name, address, contact details)
- Appointment and booking data
- Payment information (processed securely through third-party providers)
- Communications with our support team
2. How We Use Your Information
We use collected information to:
- Provide and maintain our scheduling services
- Process appointments and bookings
- Send booking confirmations and reminders
- Improve our services and user experience
- Communicate important updates about our service
3. Third-Party Integrations
SchedQ integrates with third-party services including Zoom, Google Meet, and Microsoft Teams for video conferencing. When you connect these services:
- We store OAuth tokens securely using encryption
- We only access the minimum permissions needed to create meetings
- You can disconnect these integrations at any time
- We do not share your meeting data with other parties
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive information and secure authentication mechanisms.
5. Your Data Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
To exercise these rights, please contact us at support@schedq.com.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@schedq.com.