Zoom Integration Guide — SchedQ
Learn how to connect Zoom with SchedQ to automatically generate meeting links for virtual appointment bookings. Step-by-step setup, usage, and troubleshooting.
Overview
SchedQ integrates with Zoom to automatically create meeting links for your appointment bookings. When customers book appointments, a Zoom meeting is created automatically and the meeting details are included in the confirmation.
Adding the Zoom Integration
- Log in to your SchedQ dashboard
- Navigate to Settings → Company Settings
- Scroll to the Video Conferencing section
- Click the Connect button next to Zoom
- Sign in to your Zoom account and approve the permissions
- You will be redirected back to SchedQ with Zoom connected
Using the Integration
Once connected, enable the AUTO_LINK session mode in your virtual consultation settings. When customers book online appointments, Zoom meetings are created automatically and meeting links are included in booking confirmation emails.
Managing and Removing the Integration
Go to Settings → Company Settings → Video Conferencing to check connection status, refresh the connection, or disconnect your Zoom account. Disconnecting does not delete previously created Zoom meetings.
Troubleshooting
- Meeting creation fails: Disconnect and reconnect your Zoom account. Ensure your Zoom account has meeting creation permissions.
- Authorization window does not open: Allow popups for SchedQ in your browser settings.
- Connection times out: Complete the Zoom authorization within 5 minutes to avoid timeout.
Data and Privacy
SchedQ requests only the minimum permissions needed: creating meetings and reading your connected account email. OAuth tokens are stored securely with encryption. SchedQ does not access your Zoom recordings, chat history, or other meeting data.
Visit the SchedQ Support Center if you need further assistance.